Customer Relationship Management

Oleh: Satutitikmobile   14/04/2011
Kata kunci: software development, Crm, Customer Relationship Management

Customer relationship management (CRM) is a widely-implemented strategy for managing a company's interactions with customers, clients and sales prospects. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.

A solution for company to :

  • - Convert prospects into customers
  • - Maintain existing customers
  • - Simplify works

Kata kunci: Crm, Customer Relationship Management, software development